Tag Archive: hospitality industry

The Big Gamble: Commoditizing Hotel Group Sales

Tweet   This post is by Dave Lutz, managing director of Velvet Chainsaw Consulting. I spent most of my career running one of the largest site selection companies in the country. I learned a ton about group sales and how customers buy. I had the privilege to work with some of the best and most…

Tides Of Change: Trends Disrupting The Meetings Industry

Tweet Disruptive forces are significantly reshaping the world of work and the meetings industry. Some of these changes have been brewing for a decade or more. The recession exacerbated their influence and speeded up their effects. Companies that survived the downturn need to shift their focus to surviving the upturn. We are not ever going…

7 Meetings Industry Take-Aways From Convening Leaders 2010

Tweet Here are seven takeaways from  PCMA’s 54th Convening Leaders Annual Conference that I attended recently in Dallas, TX.   1. Expert failure in the decision making process occurs for one of two reasons: incompetence, the disease of idiocy, or  miscalibration, the disease of over confidence. Miscalibration is more dangerous than incompetency.  In times of…