Tweet This post is by Dave Lutz, Managing Director, Velvet Chainsaw Consulting. Recently, I had the pleasure of presenting a keynote on the 16 New Normals that are impacting meetings, destinations and hotels at the Passkey Housing Forum to 150 hospitality professionals. Here’s a copy of my presentation. The New Normal For Hospitality Professionals View more…
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Tweet When was the last time you visited a museum? Nina Simon‘s Complicity, Intimacy, Community post about fostering personal relationships with visitors in small and large spaces brought back a flood of memories of some of my museum experiences. You should read it and then come back here. Go ahead, I’ll be here when you…
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