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	<title>Comments on: Am I The Only One Scratching My Head Going Huh?</title>
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	<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/</link>
	<description>Helping improve your annual meetings &#38; education</description>
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		<title>By: What Meeting &#38; Event Professionals Can Learn From the Dead &#124; The BusyEvent Blog</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-529</link>
		<dc:creator>What Meeting &#38; Event Professionals Can Learn From the Dead &#124; The BusyEvent Blog</dc:creator>
		<pubDate>Sat, 25 Jul 2009 20:39:21 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-529</guid>
		<description>[...] &lt;BUSYEVENT&gt; While in general, we agree (and I know of a whole group of #eventprofs, like Jeff Hurt, that agree), and I&#8217;m going to add one piece to this . . . give it away but do so [...]</description>
		<content:encoded><![CDATA[<p>[...] &lt;BUSYEVENT&gt; While in general, we agree (and I know of a whole group of #eventprofs, like Jeff Hurt, that agree), and I&#8217;m going to add one piece to this . . . give it away but do so [...]</p>
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		<title>By: XpoTalk TV: Julius Solaris of Blur Marketing and the Value of Free &#171; InXpo</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-366</link>
		<dc:creator>XpoTalk TV: Julius Solaris of Blur Marketing and the Value of Free &#171; InXpo</dc:creator>
		<pubDate>Wed, 15 Jul 2009 13:45:36 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-366</guid>
		<description>[...] event planning group on LinkedIn which has over 10,000 members. We took this opportunity to discuss Jeff Hurt&#8217;s recent blog posting regarding the MPI&#8217;s decision to charge for their virtual portion of the organization&#8217;s [...]</description>
		<content:encoded><![CDATA[<p>[...] event planning group on LinkedIn which has over 10,000 members. We took this opportunity to discuss Jeff Hurt&#8217;s recent blog posting regarding the MPI&#8217;s decision to charge for their virtual portion of the organization&#8217;s [...]</p>
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		<title>By: Rob Everton</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-360</link>
		<dc:creator>Rob Everton</dc:creator>
		<pubDate>Tue, 14 Jul 2009 16:52:35 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-360</guid>
		<description>Great post, Jeff, and great conversation. I&#039;m curious to hear from more people after the event about the relative value of the F2F event vs. the virtual. 

As Sue Pelletier mentioned, this is a debate every association faces. It is also foremost on the minds of exhibitions and user conferences. The Event Marketer, a Red 7 Media company, chose to make their EMS event available at a smaller price, including the ability to purchase individual sessions for cheap. I thought that they did the best job I have seen of anyone charging for online content from a F2F event.

I agree with you that the online content needs to be free, but not because it should be. I believe it needs to be, in no small part, because of people like yourself, who strongly expect it to be free. And because making content available for free, even some of it, will generate interest in the event, the organization, and it&#039;s community. Ultimately, it will drive higher attendance to the F2F event - I truly believe that. Organizers will need to make some or all of this content available online, for free, just to compete. Once there is enough data in the industry calming organizer&#039;s fears that online content will cannibalize onsite attendance, the floodgates will open. Right now, they&#039;re all convinced that no one will go to their event if the content is available for free. I had hoped the event marketing institute would generate this data but they seem to be focused as myopically on how to drive people to F2F events as the oil industry is on how to find more oil. In both cases they&#039;re missing the sea change around them. 

I am not outraged at MPI&#039;s decision because, as Bruce MacMillon has stated, this is an experiment. They are testing the waters and plan to report back to members on how it went. That is a brave maneuver and while it will certainly impact their membership, if they back it with a quality experiment in the &quot;free&quot; direction then I applaud their leadership. Big IF.</description>
		<content:encoded><![CDATA[<p>Great post, Jeff, and great conversation. I&#8217;m curious to hear from more people after the event about the relative value of the F2F event vs. the virtual. </p>
<p>As Sue Pelletier mentioned, this is a debate every association faces. It is also foremost on the minds of exhibitions and user conferences. The Event Marketer, a Red 7 Media company, chose to make their EMS event available at a smaller price, including the ability to purchase individual sessions for cheap. I thought that they did the best job I have seen of anyone charging for online content from a F2F event.</p>
<p>I agree with you that the online content needs to be free, but not because it should be. I believe it needs to be, in no small part, because of people like yourself, who strongly expect it to be free. And because making content available for free, even some of it, will generate interest in the event, the organization, and it&#8217;s community. Ultimately, it will drive higher attendance to the F2F event &#8211; I truly believe that. Organizers will need to make some or all of this content available online, for free, just to compete. Once there is enough data in the industry calming organizer&#8217;s fears that online content will cannibalize onsite attendance, the floodgates will open. Right now, they&#8217;re all convinced that no one will go to their event if the content is available for free. I had hoped the event marketing institute would generate this data but they seem to be focused as myopically on how to drive people to F2F events as the oil industry is on how to find more oil. In both cases they&#8217;re missing the sea change around them. </p>
<p>I am not outraged at MPI&#8217;s decision because, as Bruce MacMillon has stated, this is an experiment. They are testing the waters and plan to report back to members on how it went. That is a brave maneuver and while it will certainly impact their membership, if they back it with a quality experiment in the &#8220;free&#8221; direction then I applaud their leadership. Big IF.</p>
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		<title>By: Jeff Hurt</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-326</link>
		<dc:creator>Jeff Hurt</dc:creator>
		<pubDate>Sat, 11 Jul 2009 12:30:13 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-326</guid>
		<description>@Mary Boone
That makes perfec sense and I totally agree with you. Hands-on, small group activities and discussions don&#039;t make sense to be live streamed. Thanks for filling in the details and it is a great illustration how knowing the bigger picture and background sheds a different perspective on the issue at hand.

Thanks again for sharing.</description>
		<content:encoded><![CDATA[<p>@Mary Boone<br />
That makes perfec sense and I totally agree with you. Hands-on, small group activities and discussions don&#8217;t make sense to be live streamed. Thanks for filling in the details and it is a great illustration how knowing the bigger picture and background sheds a different perspective on the issue at hand.</p>
<p>Thanks again for sharing.</p>
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		<title>By: Mary Boone</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-322</link>
		<dc:creator>Mary Boone</dc:creator>
		<pubDate>Sat, 11 Jul 2009 01:40:33 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-322</guid>
		<description>Jeff, thanks for your response.  It&#039;s really interesting...right from the beginning when I wrote the briefing paper,  I tried to think about how to include as many MPI members as possible.  My first step was to make the paper available to the entire membership at no charge.  My second step was to create a webinar that was free to all members of MPI and then my third step was to design a session that I would provide for free to WEC.  

Of course my next dilemna was, how do I make this WEC session available to as many people as possible?  Here was the challenge:  As I was making my technology decisions, I realized that a session like this was not a good candidate for streaming as the vast majority of it is going to be highly interactive with participants working in small groups learning from each other as well as from the subject matter experts.  Formal presentations are going to be extremely brief.   The Twitter backchannel made the most sense to me as a way to open it to the membership because people who read the briefing paper can ask questions or post comments that are relevant to them.  People tuning into a video stream with a room full of people talking to each other would be extremely frustrated.  

I have added all that I can to this particular discussion at this point so I&#039;ll sign off from this thread and look forward to interacting with you around your excellent content-related exchanges in the future!</description>
		<content:encoded><![CDATA[<p>Jeff, thanks for your response.  It&#8217;s really interesting&#8230;right from the beginning when I wrote the briefing paper,  I tried to think about how to include as many MPI members as possible.  My first step was to make the paper available to the entire membership at no charge.  My second step was to create a webinar that was free to all members of MPI and then my third step was to design a session that I would provide for free to WEC.  </p>
<p>Of course my next dilemna was, how do I make this WEC session available to as many people as possible?  Here was the challenge:  As I was making my technology decisions, I realized that a session like this was not a good candidate for streaming as the vast majority of it is going to be highly interactive with participants working in small groups learning from each other as well as from the subject matter experts.  Formal presentations are going to be extremely brief.   The Twitter backchannel made the most sense to me as a way to open it to the membership because people who read the briefing paper can ask questions or post comments that are relevant to them.  People tuning into a video stream with a room full of people talking to each other would be extremely frustrated.  </p>
<p>I have added all that I can to this particular discussion at this point so I&#8217;ll sign off from this thread and look forward to interacting with you around your excellent content-related exchanges in the future!</p>
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		<title>By: Jeff Hurt</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-295</link>
		<dc:creator>Jeff Hurt</dc:creator>
		<pubDate>Tue, 07 Jul 2009 19:50:49 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-295</guid>
		<description>@Mary Boone
Thanks for adding to this discussion and I think you know I am a fan of your content and presentations. You always bring the goods!

I do not doubt that &quot;The Case for Meetings&quot; was quality content and received outstanding scores. Unfortunately, many veteran planners like myself found the topic elementary and one that didn’t meet our needs. 

The free WEC workshop you mentioned is only for those at WEC. It is not free content to MPI membership at large. It is exclusive, not inclusive. I know that’s not your or Freeman’s intention, yet it feels like you are rewarding those that could afford to attend the event and penalizing those that couldn’t.  If you were going just one more step and live streaming the workshop via Ustream.tv, (free service – all you need is a camera, computer &amp; internet connection), I would be jumping for joy because then I could have the next best thing to the face-to-face experience.</description>
		<content:encoded><![CDATA[<p>@Mary Boone<br />
Thanks for adding to this discussion and I think you know I am a fan of your content and presentations. You always bring the goods!</p>
<p>I do not doubt that &#8220;The Case for Meetings&#8221; was quality content and received outstanding scores. Unfortunately, many veteran planners like myself found the topic elementary and one that didn’t meet our needs. </p>
<p>The free WEC workshop you mentioned is only for those at WEC. It is not free content to MPI membership at large. It is exclusive, not inclusive. I know that’s not your or Freeman’s intention, yet it feels like you are rewarding those that could afford to attend the event and penalizing those that couldn’t.  If you were going just one more step and live streaming the workshop via Ustream.tv, (free service – all you need is a camera, computer &#038; internet connection), I would be jumping for joy because then I could have the next best thing to the face-to-face experience.</p>
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		<title>By: The Tempest Over MPI’s Virtual Access Pass &#124; The Edge</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-289</link>
		<dc:creator>The Tempest Over MPI’s Virtual Access Pass &#124; The Edge</dc:creator>
		<pubDate>Tue, 07 Jul 2009 17:25:20 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-289</guid>
		<description>[...] to see MPI take such a pounding for the Virtual Access Pass. The conversation began with a blog post and Twitter poll by Jeff Hurt, an educator, meeting planner, social media maven, friend of our [...]</description>
		<content:encoded><![CDATA[<p>[...] to see MPI take such a pounding for the Virtual Access Pass. The conversation began with a blog post and Twitter poll by Jeff Hurt, an educator, meeting planner, social media maven, friend of our [...]</p>
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		<title>By: Mary Boone</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-288</link>
		<dc:creator>Mary Boone</dc:creator>
		<pubDate>Tue, 07 Jul 2009 17:04:53 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-288</guid>
		<description>This is an intense debate and I can understand where people are coming from on both sides of it.   I would like to point out, however, in MPI&#039;s defense, that they do provide a significant amount of free content to their members.   Most importantly, it is extremely GOOD content and I personally think that quality trumps quantity every time.  An example are their two recent free webinar series that have had terrific content and I personally donated a major briefing paper called &quot;The Case for Meetings&quot; which was posted on their website free to members.  You can get a copy here http://www.mpiweb.org/Archive/247/28.aspx 

Another example is that the MPI Foundation and Freeman are sponsoring a free half-day workshop at WEC (that would normally cost upwards of $275 to attend over and above a conference fee).  This has been a significant investment by the MPI Foundation and Freeman and others (myself included) to providing free, high-quality content to members.  And it will have a Twitter backchannel.  Those of you who won&#039;t be there in person, please tune in!  The hashtag is #4elements and the session is from 1:45 to 5:30 on Monday the 13th.  You can read the free briefing paper before you submit your questions.

Here&#039;s a link to a video that describes the session a little more, complete with pictures of how we&#039;re designing the learning environment. http://www.youtube.com/watch?v=xeLj4Leqxxg

Good healthy debates are powerful ways to bring about change, so I applaud everyone for their candor.  While some of you may disagree, I do believe that MPI provides significant value to its membership and that it will continue to do so.</description>
		<content:encoded><![CDATA[<p>This is an intense debate and I can understand where people are coming from on both sides of it.   I would like to point out, however, in MPI&#8217;s defense, that they do provide a significant amount of free content to their members.   Most importantly, it is extremely GOOD content and I personally think that quality trumps quantity every time.  An example are their two recent free webinar series that have had terrific content and I personally donated a major briefing paper called &#8220;The Case for Meetings&#8221; which was posted on their website free to members.  You can get a copy here <a href="http://www.mpiweb.org/Archive/247/28.aspx" rel="nofollow">http://www.mpiweb.org/Archive/247/28.aspx</a> </p>
<p>Another example is that the MPI Foundation and Freeman are sponsoring a free half-day workshop at WEC (that would normally cost upwards of $275 to attend over and above a conference fee).  This has been a significant investment by the MPI Foundation and Freeman and others (myself included) to providing free, high-quality content to members.  And it will have a Twitter backchannel.  Those of you who won&#8217;t be there in person, please tune in!  The hashtag is #4elements and the session is from 1:45 to 5:30 on Monday the 13th.  You can read the free briefing paper before you submit your questions.</p>
<p>Here&#8217;s a link to a video that describes the session a little more, complete with pictures of how we&#8217;re designing the learning environment. <a href="http://www.youtube.com/watch?v=xeLj4Leqxxg" rel="nofollow">http://www.youtube.com/watch?v=xeLj4Leqxxg</a></p>
<p>Good healthy debates are powerful ways to bring about change, so I applaud everyone for their candor.  While some of you may disagree, I do believe that MPI provides significant value to its membership and that it will continue to do so.</p>
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		<title>By: Jeff Hurt</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-284</link>
		<dc:creator>Jeff Hurt</dc:creator>
		<pubDate>Tue, 07 Jul 2009 04:09:50 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-284</guid>
		<description>@Beth:

My unscientific and biased poll is still open and as of right now, 83% of the votes are against paying for content.</description>
		<content:encoded><![CDATA[<p>@Beth:</p>
<p>My unscientific and biased poll is still open and as of right now, 83% of the votes are against paying for content.</p>
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		<title>By: Jeff Hurt</title>
		<link>http://jeffhurtblog.com/2009/06/30/am-i-the-only-one-scratching-my-head-going-huh/comment-page-1/#comment-279</link>
		<dc:creator>Jeff Hurt</dc:creator>
		<pubDate>Tue, 07 Jul 2009 03:53:55 +0000</pubDate>
		<guid isPermaLink="false">http://jeffhurtblog.com/?p=430#comment-279</guid>
		<description>@Jeffrey

Thanks for adding to the discussion and you&#039;ve raised two very good points: ROI and fair price. 

How does one judge the ROI of a webinar, conference attendance or face-to-face educational event? What is a fair price? You&#039;ve even written about high risk and low return dealing with the hospitality industry. I submit to you that this very situation is similar to what you experienced with high risk and low return of the hotel brand where you had negative experiences.

I argue that disruptive technology of Ustream.TV has made the costs of live streaming an event $0 dollars. Furthermore, no association owns a monopoly on content or even its industry content. 

I also argue that the TED model is one that works. If you’ll read some of the follow-up posts you’ll see other ideas and suggestions that work as well. 

Here’s the rub: MPI offered free live streaming of it January conference to members and nonmembers alike, made a big deal about it and people renewed their membership based on that service. They set a precedent. MPI did not tell people that it was a beta to see if people would take advantage of the service until last week. Then ten days before their July conference, they announce a fee for virtual attendance to their July conference, which is half the price of the face-to-face event. They mislead others and me with their actions. That is wrong.</description>
		<content:encoded><![CDATA[<p>@Jeffrey</p>
<p>Thanks for adding to the discussion and you&#8217;ve raised two very good points: ROI and fair price. </p>
<p>How does one judge the ROI of a webinar, conference attendance or face-to-face educational event? What is a fair price? You&#8217;ve even written about high risk and low return dealing with the hospitality industry. I submit to you that this very situation is similar to what you experienced with high risk and low return of the hotel brand where you had negative experiences.</p>
<p>I argue that disruptive technology of Ustream.TV has made the costs of live streaming an event $0 dollars. Furthermore, no association owns a monopoly on content or even its industry content. </p>
<p>I also argue that the TED model is one that works. If you’ll read some of the follow-up posts you’ll see other ideas and suggestions that work as well. </p>
<p>Here’s the rub: MPI offered free live streaming of it January conference to members and nonmembers alike, made a big deal about it and people renewed their membership based on that service. They set a precedent. MPI did not tell people that it was a beta to see if people would take advantage of the service until last week. Then ten days before their July conference, they announce a fee for virtual attendance to their July conference, which is half the price of the face-to-face event. They mislead others and me with their actions. That is wrong.</p>
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